Typewise orchestrates customer-service AI agents

Swiss artificial intelligence startup Typewise AG today launched Nova, a system designed to build, run and continuously improve customer-service AI agents without requiring dedicated operations specialists. Nova isn’t a customer-facing chatbot but an orchestrator that works behind the scenes to maintain agents’ knowledge, instructions, workflows, evaluations and guardrails as business conditions change. Typewise said its […] The post Typewise orchestrates customer-service AI agents appeared firs