Block’s Dessa Fixes the Conversation, Not the Checkout

Voice commerce has faced the same obstacles for a decade, including turning spoken requests into accurate orders, verifying customer identity and completing payments without delays. In 2016, PYMNTS CEO Karen Webster wrote about the potential of voice-enabled payments through Amazon’s Alexa. What Alexa could not yet prove was that the device knew who was talking […] The post Block’s Dessa Fixes the Conversation, Not the Checkout appeared first on PYMNTS.com .