Less Than a Quarter of Consumers Get Instant Insurance Payouts

Insurance carriers are learning that the claims experience no longer ends when a claim is approved. In fact, the experience ends when the money arrives, and for many policyholders, faster access to funds now matters as much as the settlement itself. That shift is pushing insurers to rethink an old playbook built around paper checks and limited payout options, and to move toward a model centered on speed, choice and control.