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moves money PYMNTS.com July 23, 2026

40% of Digital Bank Users Choose Mobile Wallets Over Plastic

40% of Digital Bank Users Choose Mobile Wallets Over Plastic
AI Summary

Digital bank customers are turning the mobile wallet from a convenience into their default way to pay. That shift stands out in “ Pay by Bank Deep Dive: Digital Bank Users Are Ready to Switch ,” a PYMNTS Intelligence report with Trustly based on a survey of 2,071 U.S. The research found that digital bank users are younger, more mobile-focused and far more likely than other consumers to prefer digital wallets.

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