Building ‘idiot proof’ systems is not the answer

A group of academics recently asked me, “In the technology space, how much do you need to know today to be considered not ignorant?” Both philosophers (the folks who study knowledge) and cognitive scientists (the folks who study the acquisition and application of knowledge) agree that the base of knowledge required to remain relevant in society is expanding. Wiley, which published my book The New Know , annually adds approximately 100 new books to its 2,500-title For Dummies series.