Payment providers must look beyond transactions, fintech executives say

Payment providers must help businesses manage cash flow, understand customers and reduce fraud as accepting digital payments becomes only the first step in adopting technology, fintech executives told Moonshot by TechCabal 2026. Speaking at a panel titled “The Business Behind the Transaction”, executives from Mastercard, Remita and OPay said merchants needed services that connected payments to their wider operations, alongside reliable support and staff training. “Let’s understand the customer,