Former e& Chief Hatem Dowidar Backs Egypt’s Tactful AI

Egyptian agentic AI customer-experience startup Tactful AI has secured investment from Hatem Dowidar, the former group chief executive of UAE telecoms group e&, as an extension of its pre-Series A round. Tactful raised $1 million in February in a round co-led by Foras AI and M Empire. Dowidar led e& from 2020 until March 2026, having joined as chief operating officer in 2015.