Cairo-based Tactful AI secures strategic funding extension to drive agentic CX expansion

Tactful AI , an Egyptian proptech and customer experience (CX) startup building infrastructure for agentic automation, has secured an undisclosed investment from Hatem Dowidar, former Group CEO of UAE telecom giant e&. The strategic investment forms an extension of Tactful AI’s $1 million pre-Series A round initially announced in February 2026. The company plans to leverage the capital to deepen its presence in Egypt, expand into new EMEA markets, and accelerate R&D ahead of a planned Series A r