Microsoft comms chief Frank Shaw to exit after nearly three decades shaping the company’s message

Shaw addresses the media at Microsoft on May 18, 2025, in advance of the Build conference. (GeekWire Photo / Todd Bishop) It’s the end of an era at Microsoft: Frank X. Shaw , the executive who oversaw the tech giant’s communications for nearly three decades, first at an external agency and for the last 17 years as one of its senior leaders, is leaving at the end of the year.