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gossip PYMNTS.com September 09, 2026

Salesforce Eyes $2 Billion Acquisition of AI-Powered Platform Listen Labs

Salesforce Eyes $2 Billion Acquisition of AI-Powered Platform Listen Labs
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Salesforce has been in talks to acquire Listen Labs , an artificial intelligence-powered customer research platform, for about $2 billion, Business Insider reported Wednesday (Sept. The talks are ongoing, and they may not result in a deal, according to the report. Neither Salesforce nor Listen Labs immediately replied to PYMNTS’ request for comment.

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