Meet the AI Answering Every Batteries Plus Call

Batteries Plus , which calls itself the nation’s leading battery and power solutions service center, unveiled three artificial intelligence tools aimed at a problem that has cost the retailer sales for years: the phone ringing at a store while an employee is elbow-deep in a device repair and can’t walk away, the company said in its announcement. Each of the company’s more than 700 stores receives an average of 30 calls a day and some go unanswered simply because an associate can’t step away from