How to upskill IT for agentic AI: 7 pathways to success

There are two prevailing schools of thought regarding the AI-agent workforce. One says organizations should prepare for agentic AI , in which the human-in-the-middle role is largely transitional and serves to buy time to improve agents’ accuracy and build trust in their decision-making. Others say AI agents will largely augment humans , but expect workflows to change drastically from task-based processes to more asynchronous, choreographed operations.