VA Plans New AI Tools to Cut Administrative Burden

The Department of Veterans Affairs (VA) plans to roll out new general-use artificial intelligence (AI) capabilities aimed at reducing paperwork and manual processes, while increasing investments to help employees effectively adopt the technology, according to the agency’s acting chief AI officer. “We will be rolling out some new general-use AI capabilities that I think are going to just fundamentally change how we work and how we deliver services to veterans,” VA acting Chief AI Officer Kimberly