Dyna Software's AI assistant promises to massage your toughest ServiceNow configs

If you're a ServiceNow customer, you can stop waiting for developers to help you on a project. Dyna Software, an eight-year-old ServiceNow Elite Build Partner based in Calgary, Alberta, has launched Platform Copilot, the first agentic AI tool that lets business users and not just developers configure and build on the ServiceNow platform using natural language. Dyna Software CEO Ron Browning showed it off at ServiceNow’s event Knowledge 2026 in Las Vegas this week, telling The Register that it dr