Now more than ever, CIOs need to be change agents

CIOs are increasingly expected to drive IT adoption in their organizations, with change management becoming a huge — and more challenging — imperative in the age of AI. Evangelism of the latest technologies has long been part of the job, but many CIOs now say resistance to AI adoption and the fast-paced evolution of IT tools have raised the stakes. Change fatigue has become a major challenge as Andrea Ballinger , CIO of Rensselaer Polytechnic Institute, tries to update the IT systems and provide