ServiceNow, SAP and Workday Make AI Agents Pay to Play

ServiceNow , SAP and Workday are drawing new lines around the customer data stored inside their platforms as external artificial intelligence (AI) agents begin to erode the per-seat pricing model that has defined enterprise software for two decades. Metered Layer Between Agents and Data ServiceNow made the first move this week. At its Knowledge 2026 event in Las Vegas, the company unveiled Action Fabric, a new integration layer that external AI agents must pass through to access data and execute