How integrated visibility between ITSM and IT operations reduces MTTR

India’s enterprises are powering one of the world’s fastest-growing digital economies. Banks process millions of digital transactions daily, telecom networks support over 1.09 billion internet subscribers, and Global Capability Centres manage critical applications for businesses worldwide. As IT environments become increasingly distributed across on-premises infrastructure, multiple clouds and SaaS applications, resolving incidents increasingly requires cross-functional collaboration instead of