TRAI Proposes Stricter QoS Rules: 10 Changes Covering 5G, Network Outages, Broadband Speeds and Compensation

The Telecom Regulatory Authority of India (TRAI) has released a consultation paper proposing major amendments to the Standards of Quality of Service (QoS) Regulations, 2024, introducing stricter quality benchmarks for telecom and broadband operators. The draft focuses on improving 5G network performance, broadband quality, outage reporting, customer compensation, transparency, and regulatory compliance. Stakeholders can submit comments by August 26, 2026, with counter-comments due by September 7