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deep tech Fast Company Tech August 03, 2026

Amazon limits access to customer reviews for some users because it thinks they’re AI

Amazon limits access to customer reviews for some users because it thinks they’re AI
AI Summary

As Amazon tries to keep AI crawlers off its website, human customers are becoming collateral damage. Since late last year, some Amazon shoppers have only been able to read a small number of customer reviews for each product. When this happens, the customer must file an email appeal to Amazon and wait several business days for a response.

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