UK Broadband Complaints Hit Record Low at 6 per 100,000 Customers in Q1 2026, Ofcom Says

Customer complaints about the UK’s major broadband providers have fallen to their lowest level on record, highlighting a significant improvement in consumer experience across the country’s telecom market, according to Ofcom. Broadband complaints in UK Q1 2026 Ofcom report Ofcom’s quarterly complaints report for January to March 2026 shows that fixed broadband complaints dropped to an all-time low of just six complaints per 100,000 customers. In 2011, broadband complaints stood at 40 per 100,000