Tata Communications Amps Up Voice AI Play For India’s SMBs

Tata Communications is betting that India’s 63 Mn-odd micro, small and medium enterprises (MSMEs) and early-stage startups will become the next growth market, as more and more telecom operators look to position themselves as AI infrastructure providers and beyond cloud-based telephony and telecommunication services. Months after acquiring AI startup Commotion, the telecom giant has unveiled its first AI product, a voice AI platform developed along with Tata Tele Business Services (TTBS), targete