Absa Kenya Invests $31 Million in Technology, Automates 71% of Operations

Absa Bank Kenya automated 71% of its internal processes in 2025 after investing approximately KSh4 billion ($31 million) in technology infrastructure, significantly advancing its digital transformation strategy and strengthening its artificial intelligence (AI) capabilities. The investment supported cloud modernization, robotic process automation, machine learning, intelligent network solutions, and cybersecurity enhancements as the bank sought to improve operational efficiency and customer expe