The Unit of Value in AI Isn’t the Model; It’s the Decision

After 25 years watching enterprise AI cycle through hype, disappointment, and now genuine traction, Udo Sglavo, VP of Applied AI and Modelling at SAS , has developed a sharp diagnosis for why most AI projects still fail: organisations start with the technology, not the decision they’re trying to improve. In this conversation with CIO&Leader, Sglavo argues that governance isn’t a brake on innovation but the very foundation that makes speed repeatable, and that the agentic AI wave will only succee