Smaller, smarter, safer: How to build agentic AI on the right foundation

When it comes to building an effective AI stack, context is king and power isn’t everything it’s cracked up to be. “Smaller, smarter, safer — this is a bet our company has taken in how we deploy AI internally,” said Ricky Thakrar, head of sales and account management at Zoho, provider of a suite of popular cloud-based software solutions for sales, marketing, and finance. “I’m on the business side, and so decisions made by our CIO and IT folks affect me directly, and my teams’ workflows and proce