Column | Competitiveness beyond technology, what is the difference between excellent FDE?

Despite the unprecedented scale of AI investment, most companies are facing an ‘integration wall.’ The technology works well in individual environments, and the proof-of-concept (PoC) yields impressive results. However, the moment they try to apply AI to an operating environment where they actually have contact with customers, impact sales, and create real risks, companies become hesitant. This is for a very valid reason.