OpenAI Unveils Product to Hone AI Voice and Chat Agents

OpenAI has introduced a product designed to help enterprises deploy artificial intelligence (AI) voice and chat agents for uses cases such as customer support and outbound sales. The new OpenAI Presence starts each deployment with an agent that can do one job, identifies any gaps in the agent’s abilities after it’s been launched, and proposes updates that can help the agent adapt, the company said in a Wednesday (July 22) blog post . OpenAI Presence is available to eligible enterprises only as a