AI ops tools will create console sprawl and break IT more often: Gartner

A quarter of the work performed by IT infrastructure and operations people will be handled by AI in the year 2030, according to analyst firm Gartner, despite AI also complicating your environment and possibly creating outages. Those predictions landed on July 10 in Gartner’s 2026 Hype Cycle for AI in IT Operations, the firm’s view on the future of AI-powered infrastructure management tools. Gartner thinks there’ll be pain before AI-powered automation pays off.