Citizens Bank Mobilizes AI to Target $450 Million Operational Savings by 2028

Citizens Bank parent company Citizens Financial Group learned in a pilot program that its deployment of software tools across its engineering teams is likely to deliver a 10x boost in engineering productivity. That’s one example of the early results the bank is seeing from its technology-focused strategic initiative “Reimagine the Bank,” according to executives’ comments during a Thursday (July 16) second quarter earnings call and a financial results presentation released in conjunction with the