AI Startup Cue Secures $5M Funding to Expand Customer Service Automation

AI-powered customer engagement platform Cue has raised $5 million in a funding round co-led by Knife Capital and FAM Investments to accelerate the development of its AI-driven customer service platform. The company said the investment will support its vision of replacing fragmented customer service tools with a unified platform where AI agents can resolve customer issues across multiple communication channels, including WhatsApp, webchat, email, Messenger, SMS and voice.