Why your ERP training program is failing your employees

I have sat in a lot of ERP training sessions over the years. And the ones that failed share a pattern I have come to recognize almost immediately: a vendor trainer at the front of the room, working through the same slide deck they use for every client, at the same pace, with the same examples, regardless of who is sitting in the chairs. In one room, you might have a warehouse supervisor who has never used enterprise software, a finance manager with 20 years of