AI can make lending smarter, but trust will determine its future

Every day, thousands of lending decisions determine whether a truck operator can replace an ageing vehicle, whether a neighbourhood retailer can stock up ahead of the festive season, or whether a small manufacturing unit can take on a new order without worrying about working capital. Increasingly, Artificial Intelligence (AI) is helping financial institutions make these decisions faster, more consistently, and with greater confidence. For customers, this means quicker access to credit and a smoo