51% of Banks Piloting AI Agents to Boost Productivity

America’s banking giants are reportedly increasing their use of digital assistants to increase their productivity. As Reuters reported Monday (July 13), banks are promoting agentic artificial intelligence (AI) for things like wealth, client vetting, treasury and trading, focusing on agents that can both autonomously take action on behalf of users and work alongside humans. “We are working with banks in particular on agents and human employees … to help the banks look at all the roles end to end,