SAP concedes to EU, freeing CIOs from expensive support shackles

The European Commission is ending an antitrust investigation into SAP after the company made numerous concessions worldwide regarding maintenance and support services for on-premises versions of its ERP solution. The Commission began its investigation in September 2025 , concerned that SAP forces customers to buy its services for longer, and for more licenses, than they need. In accepting SAP’s commitments, the Commission makes them binding on the company.