How to teach SRE AI agents to fail safely and earn your team’s trust

Site reliability engineering is entering a new phase. As incidents become faster-moving, more data-rich and more complex, SRE teams are exploring agentic AI to help with alert triage, root cause analysis, runbook execution and mitigation planning. But in production, the question is not whether an agent can act; it is whether people can trust it to act safely, consistently and transparently when the system is under stress.