Allianz to cut up to 1,800 jobs as AI takes over call-centre work

The job that AI seems keenest to take is the one on the other end of the phone. Allianz, the German insurance giant, is preparing to cut as many as 1,800 roles in its travel arm as automated systems take over work that used to need a person, according to Reuters. The figures are oddly […] This story continues at The Next Web