Slack’s Slackbot can now pull your CRM data, generate charts, and send DocuSigns — all from a chat message.

Five years and $27.7 billion after Salesforce acquired Slack, the two products are finally starting to function as a single system. On Tuesday, Slack launched an integration that connects Slackbot — the personal AI agent built into every workspace — to the entire Salesforce platform, including CRM data, Tableau analytics, Data 360 customer profiles, and a growing constellation of third-party applications, all through a single conversational prompt. The mechanism behind the expansion is a set of