An indie developer says Steam's refund policy cost his well-reviewed game 55,000 refunds

Despite earning a 90% "very positive" rating on Steam, Paddle Paddle Paddle (PPP) has been hit with an unusually high 21% refund rate. Mateo says his game has collected more than 55,000 refunds, and he's now pointing to Valve's famously lenient refund policy as the culprit.