Cisco’s in-house AI assistant is a jack of all trades

Since the advent of ChatGPT, enterprises have been intent on transforming generative AI’s potential as a digital assistant into productivity enhancements in every pocket of the organization. Networking giant Cisco is one company that has been at the leading edge of that pursuit. The original idea for an internal assistant started at Cisco as ChatGPT and other consumer-grade AI tools launched in late 2022 and early 2023, and Cisco’s leadership debated whether to allow employees to use them,  says