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pulse MEDIANAMA July 02, 2026

Amazon fined $2.25 million for refusing to help identity theft victims

AI Summary

Amazon has been slapped with a $2.25 million penalty by the Federal Trade Commission (FTC) after the e-commerce company allegedly refused to provide identity theft victims with records of fraudulent transactions. In its complaint, the FTC said Amazon subjected victims to a “Kafkaesque ordeal” where a support agent wouldn’t provide records related to the fraudulent account unless they could identify the person who opened it. You can read the FTC complaint against Amazon here .

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