ServiceNow continues its AI transformation with an integrated experience

ServiceNow has unveiled updates to its workflow management platform advancing its redefinition of itself as the “AI control tower for business reinvention” at its Knowledge customer event this week. The AI Control Tower product itself, introduced at last year’s event, gets new integrations with Microsoft Azure, Amazon Web Services (AWS), Google Cloud Platform (GCP) and other LLM providers to extend governance and observability of enterprise infrastructure, adding to its existing links with OpenA