SSA AI Chief: Agentic AI Is Ready With Governance, Testing

The Social Security Administration (SSA) believes agentic artificial intelligence (AI) is ready for mission use, but agencies will only realize its potential if they pair the technology with rigorous governance, continuous testing, and modernized data infrastructure, the agency’s chief AI officer said on June 26. Speaking at ACT-IAC’s AI Forum, Brian Peltier, SSA’s head of technology, customer data, and AI and chief AI officer, said the agency is approaching a fundamental shift in how it deliver