$18 Trillion in Enterprise Value Remains Locked as Firms Struggle With AI Readiness

Global enterprises could unlock nearly $18 trillion in value by addressing longstanding operational challenges that continue to hinder AI adoption and business performance, according to a new study released by Genpact and HFS Research. The report, based on responses from more than 2,000 enterprise executives across 16 industries and 14 business functions, identifies four interconnected forms of “enterprise debt” that are preventing organizations from maximizing returns on their AI investments.