ThredUp AI Agents Personalize Shopping in Real Time

ThredUp has added the first agentic artificial intelligence experience to its online resale platform for apparel, shoes and accessories. The company now has this agentic product experience live for a subset of its customers, ThredUp CEO and Co-Founder James Reinhart said Monday (May 4) during the company’s first quarter earnings call . The agent is meant to help customers find the right item quickly, a function that is critical to conversion and retention for a company like ThredUp that offers m