Where is agentic AI used in actual corporate settings? 11 use cases to keep an eye on

Although expectations for generative AI have cooled somewhat with the assessment that expectations have been unrealistically inflated, companies are now introducing thousands of AI agents into actual work. Agent AI is differentiated in that it focuses on supporting actual task performance and decision-making beyond generative AI that focuses on content creation. Aflac, Atlantic Health System, Legendary Entertainment, and NASA's Jet Propulsion Laboratory, which paid attention to this possibility, began introducing agent AI systems early on.