Agentic AI: 11 promising use cases for business

Enterprises are now rolling out AI agents by the thousands, even after excitement over generative AI seemed to sink under the weight of unrealistic expectations . But agentic AI takes gen AI a step further by emphasizing operational decision-making rather than content generation. The promise the approach has for impacting business workflows has organizations such as Aflac, Atlantic Health System, Legendary Entertainment, and NASA’s Jet Propulsion Laboratory pursuing agentic AI systems in their e