AI Agents Are Coming for the Instruction Manual

When a SharkNinja customer scans a QR code on a product box, there is no confusing manual or phone tree waiting for them. There’s an artificial intelligence (AI) agent that knows exactly which product they have and walks them through setup, step by step, according to a May 19 blog post by Salesforce . The maker of Ninja kitchen appliances and Shark vacuum cleaners built the agent to replace the moment most customers dread: fumbling through a dense instruction manual trying to figure out where to