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deep tech PYMNTS.com May 04, 2026

Product Search Dominates as 31% Use AI for Links

Product Search Dominates as 31% Use AI for Links
AI Summary

Consumers are increasingly turning to artificial intelligence to find the right pair of shoes or understand a new prescription. Recent data reveals that finding product links and researching health information have emerged as the fastest-growing ways people use these digital tools. Merchants now have a clear roadmap for where to meet their customers as these small, repeatable actions solidify into permanent shopping habits.

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