OpenAI Veteran Raises $950 Million for AI Customer Service Agents

Customer experience-focused artificial intelligence (AI) startup Sierra has reportedly raised $950 million in new funding. That new financing values the company, which makes AI customer service agents, at $15.8 billion, CNBC reported Monday (May 6). Sierra was founded three years ago by OpenAI Chairman and former Salesforce Co-CEO Bret Taylor , along with former Google executive Clay Bavor .