How agentic AI is rewiring Amazon’s teams and upending its traditions

Swami Sivasubramanian, AWS VP of agentic AI, on stage at AWS re:Invent in December. (Amazon Photo / Noah Berger) [Editor’s Note: Agents of Transformation is an independent GeekWire series, underwritten by Accenture, exploring the adoption and impact of AI and agents. See coverage of our related event .] Amazon is legendary for its process of “working backwards.” Start with a customer problem, imagine a future in which it’s solved, draft a press release and FAQs as if it had already happened, obs