60% of Healthcare Firms Turn to AI Chatbots Before Further Automation

Healthcare’s first big use of enterprise artificial intelligence is not a moonshot. PYMNTS Intelligence ’s The Enterprise AI Benchmark Report from May showed that healthcare companies are putting AI to work first in places where staff strain, patient demand and operational complexity collide. The report, based on a March survey of 60 senior technology executives at enterprises in the United States with at least $1 billion in annual revenue, examined AI use across 75 tasks